Client Services Job in Media, Pennsylvania : PA 19063
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Client Services - Entry Level
Client Services - Entry Level Job Description
- Remain calm and helpful even when dealing with upset customers
- Escalate customer complaints and/or calls to your manager when necessary
- Provide feedback and recommendations to your manager on ways the company can improve
- Perform other duties as assigned by your management team
- Functions as a document specialist or other operations worker.
- Handles formal contact with the customer on a daily basis in MS.
- Provides training on workflow and machine operations when necessary.
Media Client Services Job
Client Services - Entry Level Job Requirements
Who we’re looking for
- Has a High School diploma or Bachelor's Degree
- Previous customer service and/or call center experience preferred
- Has good computer skills, including Microsoft Office
- Possesses excellent communication skills
- Cares about helping their customers
- Is team-focused
- Has the ability to multitask well
- Can adapt to a flexible schedule
- Is positive and can handle stress
- Can maintain the highest level of confidentiality
- Bi-lingual (Spanish) a plus
10-6 (1 opening)